Pindrop to Demo Fraud Detection and Authentication Solution for Amazon Connect at AWS re:Invent 2017
Pindrop, today announced that Amazon Web Services (AWS) has certified its fraud detection and authentication capabilities for use with Amazon Connect. Amazon Connect customers can secure their call centers by using Pindrop’s simple, self-service integration. Pindrop has been selected amongst other industry leaders as one of the first APN Partners in the new Amazon Connect offering. Pindrop will be showcasing its technology at AWS re:Invent 2017.
Amazon Connect has certified Pindrop’s native integration with its cloud-based contact center which will enable customers to establish risk scores and authenticate incoming callers. These functions will integrate seamlessly with Amazon Connect and allow customers to intelligently authenticate calls for call center agents.
Read the full release: Amazon Connect Certifies Pindrop’s Security and Authentication Technology
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— pbxdom (@pbxdom) September 24, 2017
— AnuPartha (@anupartha) September 28, 2017