4 Practical and Proven Steps for an Enterprise IT Transformation

Effective (i.e. defined and measurable) planning before and during the process of IT transformation allows for the best use of people, processes, and technologies.
As business goes digital, IT is undergoing a seismic shift. To put software innovation, mobility, data analytics, cloud, and more, to work for business advantage—IT itself must operate as a business. In this Viewpoint for Leaders document, “Getting Started with IT Transformation: A Proven & Practical Approach”, EMC Global Services shares their experience based on thousands of IT transformations—including engagements with half of the Fortune 500 and with their own corporate IT organization—one thing clear: No two IT transformations are alike. Every business starts in a different place, with its own strengths and weaknesses, and unique opportunities. Nevertheless, there are pragmatic and proven practices that all organizations can use to accelerate IT transformation.

EMC seeks to guide customers through the challenges associated with IT transformation. Rather than focus solely on just naming these challenges, EMC provides solutions and strategies to overcome difficulties with IT transformation as well as foster a business strategy that makes IT operations more efficient, with lower costs after the transformation is complete. EMC understands that IT transformations are different for every customer. At the same time, EMC has identified four overarching practices that are foundational for most all IT transformations: getting aligned, evolving historically, customizing where it counts, and sustaining the momentum.

Get Aligned

Defining the key business objective and developing a roadmap by outlining the key goals and within this objective, the building blocks needed to reach the goal, is necessary to facilitate the IT transformation. There may be questions of retiring applications, cutting operating costs and how to best accelerate innovation that involve many stakeholders.

“The clarity of the EMC roadmap gave us a timeline of execution, so we could manage our pace and costs. It showed us how we could recognize incremental business benefits as we moved to our future,” says EMC Customer, telecom group Etisalat MISR’s chief information officer, Khalid Al Mansouri.

Effective (i.e. defined and measurable) planning before and during the process of IT transformation allows for the best use of people, processes, and technologies, and when these three groups align themselves with the same business goals, the challenges with IT transformation can be diminished. The alignment and convergence of these groups allow automation to take over when possible. When the business strategy behind IT transformation aligns people, processes, and technologies from the start, then the entire transformation process becomes more efficient and effective.

Evolve Holistically

EMC outlines a proven three-pronged approach to evaluating, planning and strategically allocating resources: application transformation, infrastructure transformation and operating model transformation.

Evolve Holistically with a Three-Pronged Approach - EMC - YourDailyTech
Evolve Holistically with a Three-Pronged Approach

Application transformation has two key components: rationalization and modernization of existing applications and faster development of new ones. Automated tools speed the analysis of existing applications to determine which can be retired or modernized. Automation reduces the time it takes to evaluate applications for modernization or cloud deployment by 50-70 percent, and it also frees up more time for the development and deployment of new applications.

As more and more IT technologies are becoming virtualized, a converged infrastructure that combines server, storage and network functions in a single location allows for better allocation of resources. Companies using a converged infrastructure were able to deploy 4.6 times more applications and bring products to market 4.4 times faster than other companies according to a recent IDC study.

The transformation of the operating model is as much a shift in business strategy as it is in IT. Much of the focus of this strategy revolves around the alignment of people, processes and technologies (Get Aligned). IT transformation to a service-based tool requires an understanding of who is being supported, not simply what. A transformation in the operating model allows businesses to change their perspective for the long-term, which ultimately contributes to the overall success of IT as a service.

Customize Where It Counts

Customizing your company’s IT transformation means finding the optimal combination of old and new. It isn’t practical to change every aspect of IT for a business, but some changes are more important than others and should be prioritized accordingly. Two keys to IT customization is partnering with the right people and keeping your options open. Creating partnerships with organizations who have experienced IT transformation similar to your business allows you to learn from their successes and failures. Partners can help you minimize risks concerning “we don’t know what we don’t know” issues.

Keeping your options open facilitates customization by allowing for transformation over time. An open-minded operation can result in hybrid and legacy systems as well as the introduction of new IT platforms that were not initially thought of, perhaps.

Sustain the Momentum

Following through with complete IT transformation takes time. IT transformation cannot be something done in IT’s “spare time,” but must instead be chipped away at constantly. While initial transformation can happen quickly because of the excitement surrounding change and development, there are steps that should be taken to ensure continued transformation until project completion.

Concrete building blocks and goals are key to continued development and transformation. Using the road map outlined early in the transformation process helps keep companies on track for the long haul. Communicating the successes when new accomplishments are made is also key to sustaining change. Another tangible goal to sustain momentum is the development of a minimum viable product (MVP). An MVP allows IT to see some kind of immediate success as well as receive user feedback. Finally, the establishment of some kind of executive board can continually drive change for complete transformation by holding IT accountable for the building blocks completion and communication necessary for sustainable momentum.

Kickstart your IT Transformation with Team Workshop

Don’t do it alone, sign up for an IT Transformation Workshop now that brings together business and IT stakeholders to identify, define, and prioritize transformational objectives. Complete pre-workshop interviews to gather data concerning your individual IT transformation. Then consult with stakeholders regarding transformation recommendations and review potential final impacts of the transformation. With their help develop a personalized road map to help guide your transformation to completion. To learn more about how EMC products, services, and solutions can help solve your business and IT challenges, contact your local representative or authorized reseller, visit www.emc.com

Additional Resources

Rebecca Seasholtz

Rebecca is a senior Materials Science and Engineering major at Georgia Tech. She specializes in soft materials (i.e. plastics and textiles) and has also worked extensively with functional materials for electrical applications. Rebecca is originally from Grayson, GA and likes to spend her free time running, cycling, drinking coffee, or hanging around the campus house of a ministry she attends at Georgia Tech. Contact Rebecca at [email protected]