Self-service BI: Why Desktop Cowboys Need a Metadata Back End

By John L. Myers

Self-service business intelligence is one of the hottest topics in IT. But there are many definitions and implementations of self-service BI. Ask the business group, and they will say:

Self-service business intelligence is the ability to quickly get the analytics that we need without having to fill out requirements documents and talk with the IT department.

Ask the analytics architects and they will say:

Self-service BI? Right … that’s just an excuse for the desktop cowboys … errr … business analysts to make it up as they go along. No structure. No processes. No repeatability.

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